Presented by Rising Tide Consultants and ABLE BC, the topics covered in this webinar include:
- Why is customer service important for liquor primaries?
- How to use social media to improve your customer service
- Setting staff up for success and staff empowerment
- 10 steps of great service
- Managing angry customers
- Legal responsibilities and patron duty of care
- Best practices for cutting off intoxicated customers
How to register: CLICK HERE
Upon submitting your name and email address, you will automatically be redirected to our online store to pay for your webinar. Select the webinar and add to your shopping cart. Once your payment has been processed by ABLE BC, you will receive confirmation of your webinar registration.
Cost to register: $25 for ABLE BC Members and $50 for non-members