Presented by Rising Tide Consultants and ABLE BC, the topics covered in this webinar include:
- Why is customer service important for private liquor stores?
- How to use social media to improve your customer service
- Knowing and rewarding customers
- Setting staff up for success and staff empowerment
- 10 steps of great service
- Managing angry customers
- Refusing service Managing theft
How to register: CLICK HERE
Upon submitting your name and email address, you will automatically be redirected to our online store to pay for your webinar. Select the webinar and add to your shopping cart. Once your payment has been processed by ABLE BC, you will receive confirmation of your webinar registration.
Cost to register: $25 for ABLE BC Members and $50 for non-members