February 09, 2019
Summit is hosted by the BC Hotel Association and the Alliance of Beverage Licensees and takes place April 8-9, 2019 at the Delta Hotels by Marriott Grand Okanagan Resort.
Introducing our Summit 2019 keynote speakers
We are thrilled to offer conference delegates keynote talks from three influential industry leaders:
Digital Maverick Amber Mac – Relentless Adaptation
Writer, podcaster, entrepreneur, and digital maverick Amber Mac brings her understanding of disruptive technologies to the Summit 2019 stage.
With expertise in business innovation, artificial intelligence, the ‘distraction’ economy, and what it takes for companies to grow and adapt, Mac’s keynote is sure to educate and entertain.
Customer Loyalty Expert Chris Malone – The HUMAN Brand
Founder and Managing Partner of Fidelum Partners, a firm that specializes in customer loyalty insights, strategies, and results, Malone has over 25 years of sales, marketing, consulting, and organizational leadership experience.
Having evaluated over 100 companies and brands around the world, Malone will share with Summit delegates compelling insights for lasting customer and employee loyalty at your hospitality business. Discover what it takes for companies and brands to earn and keep customer loyalty in the digital age.
Destination BC President and CEO Marsha Walden
Marsha Walden is the President and Chief Executive Officer for Destination British Columbia. A life-long British Columbian, Marsha’s career spans corporate leadership roles in marketing, strategy, transformation, operations, communications and social responsibility.
More details will be released about Walden’s keynote this month!
All keynotes and educational seminars are included in your conference pass.
Early bird pricing ends March 1, 2019: register here