In 2017, ABLE BC launched our webinars and online training tools series.

Members and industry professionals now have access to regular webinars produced by ABLE BC in partnership with industry experts, and geared specifically toward the liquor industry.

These online training tools are designed with the liquor store and pub owner, manager, or staff member in mind. Our goal is to help you adopt industry best practices and adapt to today’s changing business environment so you can raise revenues, grow your customer base, and increase profitability.

A summary of past and upcoming webinars is provided below. If you missed a webinar, you can download a copy of the recording and PowerPoint slides in our online store.

SHARE YOUR EXPERTISE

Would you like to be a speaker, share your expertise on a webinar, and connect directly with private liquor store, pubs, bars, nightclubs, and hotels owners and managers?

Please contact ABLE BC’s Director of Membership and Communications, Danielle Leroux at 604-688-5560 or danielle@ablebc.ca.

Visit our online store to download past webinars.

Upcoming Webinars

October 9, 2018 at 10:00 am PST: Proportional Representation – what is it and why your vote matters

Join TIABC and ABLE BC for a webinar on Tuesday, October 9, 2018 at 10:00 AM PST. Our guest speakers Maria Dobrinskaya and Bill Tieleman will engage in a friendly debate about proportional representation and how it could impact BC’s tourism and hospitality industries.

Register here: https://register.gotowebinar.com/register/805005632977688323

During the 2017 provincial election, the BCNDP actively campaigned for an electoral reform. They are now fulfilling this election commitment. Between October 22 and November 30, 2018, a referendum on electoral reform will take place by postal ballot in British Columbia. 

Voters will be asked what electoral system should be used to determine election results – the existing first-past-the-post system or a proportional representation system (PR); and what type of proportional voting system should be used, if PR is chosen. 

During this webinar, you will learn what proportional representation is and why your vote matters this fall. The webinar is free to attend. Register here. 

Request a topic

Do you have a topic you want covered in an upcoming webinar? Is there a challenge you’re experiencing in your business and want solutions for? Send your feedback to ABLE BC and we may address it in a future webinar! Please contact: Danielle Leroux at 604-688-5560 or danielle@ablebc.ca.

If you missed one of our past webinars, you can download a copy of the recording and PowerPoint slides in our online store.

Past Webinars

If you missed a webinar, you can download a copy of the recording and PowerPoint slides in our online store. A summary of our past webinars is provided below.

Cocktail of Employee Performance Management (September 2018)

Like traditional bitters, conversations around employee discipline and termination can be hard to swallow. But managing employee performance doesn’t have to be a painful task if you establish a solid foundation for the employment relationship from the start.

Learn effective methods to manage relationships with employees during this webinar, hosted by ABLE BC and go2HR.

Hear from experts at Mathews, Dinsdale & Clark LLP who will share valuable legal insights and recent case-law examples as they discuss best practices and how-to’s on topics including:

  • Encouraging employee performance;
  • Applying discipline appropriately;
  • Communicating expectations consistently;
  • Ending employment in a manner that limits liability; and
  • Handling some of the difficult conversations – and how you might avoid them – that you may encounter as an employer.

Download a copy of this webinar for $25.00 here.

How to successfully prepare your cannabis retail license application (July 2018)

Planning to apply for a non-medical cannabis retail license when the application portal opens this summer? ABLE BC hosted a free webinar on Wednesday, July 11, 2018: how to successfully prepare your cannabis retail license application.

If you were unable to attend the webinar, you can download a free copy of the webinar audio recording and also receive a copy of the PowerPoint presentation and related handout.

During this one-hour webinar, our Executive Director Jeff Guignard will cover:

  • Non-medical cannabis retail license application process
  • Applicant eligibility requirements
  • How to successfully prepare for your application
  • ABLE BC’s advocacy work: helping local communities and municipalities enact sensible business-friendly policies that encourage investment in the cannabis retail industry

At the end of the webinar, Jeff answered questions or concerns about the cannabis retail license application process.

Download a free copy of this webinar here.

Employment Standards 101 (June 2018)

This webinar is essential for small employers who do not have any HR staff or HR practitioners who want a refresher. Do you know your employment liabilities? Do you know how to prevent costly employment mistakes? Do you know how to avoid being brought in front of the Employment Standards Tribunal or difficulties with the Employment Labour Board?

HR Expert Gillian MacGregor will answer these questions and more during the webinar!

What else you will learn:

  • What laws govern employment in British Columbia and how the Employment Standards Act applies to you
  • Dealing with salaried versus hourly employees
  • Calculating and paying overtime
  • Who is eligible for statutory pay
  • Overtime and averaging agreements
  • Probationary periods
  • Employee terminations and the notice requirements under the Employment Standards Act
  • And much more!

Purchase a copy of this webinar for $25.00 here.

Retailing Cannabis in BC FAQ (February 2018)

On February 5, the Provincial Government released further details of how legal, adult-use recreational cannabis will be retailed in British Columbia. This 1-hour webinar, presented by ABLE BC, will answer questions about the cannabis retail framework and how interested retailers can prepare for the provincial cannabis retail application process, opening up this spring.

Download a free copy of this webinar here.

How to set up your cannabis retail store for success (February 2018)

Selling legal non-medical cannabis is one of the biggest retail opportunities in recent memory. In Canada, the industry is valued at $23 billion. Beyond navigating through new regulations, laws, and bylaws, cannabis retailers will need to standout in a competitive industry.

By watching this webinar, you will learn how to set up your cannabis retail store for success. Leading cannabis retailer Aura Cannabis shares retail insights and industry expertise to help your cannabis store compete and thrive. From POS and inventory management, to effective branding and packaging, ideal store layout, and more.

Purchase a copy of this webinar for $25.00 here.

Improve customer service at your Liquor Primary (November 2017)

Presented in partnership with Rising Tide Consultants, the topics covered in this 45 minute webinar include:

  • Why is customer service important for liquor primaries?
  • How to use social media to improve your customer service
  • Setting staff up for success and staff empowerment
  • 10 steps of great service
  • Managing angry customers
  • Legal responsibilities and patron duty of care
  • Best practices for cutting off intoxicated customers

Purchase a copy of this webinar for $25.00 here.

Improve customer service at your Private Liquor Store (November 2017)

Presented in partnership with Rising Tide Consultants, the topics covered in this 45 minute webinar include:

  • Why is customer service important for private liquor stores?
  • How to use social media to improve your customer service
  • Knowing and rewarding customers
  • Setting staff up for success and staff empowerment
  • 10 steps of great service
  • Managing angry customers
  • Refusing service
  • Managing theft

Purchase a copy of this webinar for $25.00 here.

10 Steps to a Successful Liquor Inspection (May 2017)

In this 45 minute webinar, Rising Tide Consultants President Bert Hick and Vice President Rebecca Hardin outline new liquor policy changes that directly impact your business. They also share 10 essential steps to follow for a successful liquor inspection. At the end of the webinar, Bert and Rebecca answer questions from webinar attendees, covering topics such as: liquor register requirements, storing liquor off-site, and selling recreational cannabis in liquor stores.

Purchase a copy of this webinar for $25.00 here.

Visit our online store to download past webinars.

Ready to join? Become a member today.

Apply
Mezzomondo advert

Our Partners