On Monday, March 26, 2018 from 10:30 am to 2:00 pm, ABLE BC is hosting a customer conflict management & workplace violence prevention training for liquor store, bar, and pub owners, managers and staff. This live workshop will be facilitated by ARETE Training.
What is included in the 3.5 hour training:
Who should attend: anyone dealing with the public. This training is applicable to on-premise and retail stores.
Why should your staff attend? By completing this training, your staff will be capable of safely managing low level customer agitation through to extremely challenging and potentially threatening situations.
Training location: Labatt Beer Institute (1148 Homer Street, Suite 402, Vancouver)
Cost: $160 plus GST per person. Register below. For any questions or concerns, please contact Danielle Leroux at firstname.lastname@example.org or 604-688-5560.
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