November 07, 2017

Join ABLE BC and Rising Tide Consultants for two webinars in November:

Topics covered include:

  • Why is customer service important for private liquor stores and liquor primaries?
  • How to use social media to improve your customer service
  • Knowing and rewarding customers
  • Setting staff up for success and staff empowerment
  • 10 steps of great service
  • Managing angry customers
  • Refusing service and best practices for cutting off intoxicated customers
  • Managing theft
  • Legal responsibilities and patron duty of care

Cost to register per webinar: $25 for ABLE BC Members and $50 for non-members

How to register: 

  • Click HERE to register for the LP webinar on November 28
  • Click HERE to register for the LRS webinar on November 30

Upon submitting your name and email address, you will automatically be redirected to our online store to pay for your webinar. Select the webinar and add to your shopping cart. Once your payment has been processed by ABLE BC, you will receive confirmation of your webinar registration.

 


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