There is a right way and a wrong way to communicate a COVID-19 outbreak. Learn the 7 steps to effective crisis communications.
COVID-19 outbreaks are a fact of life for the hospitality industry. What you do and how you communicate with the public and staff in the immediate aftermath has a significant impact on your business. There is a right way and a wrong way to communicate.
The purpose of this webinar, led by ABLE BC’s Executive Director Jeff Guignard, is to help you know what to do from a communications perspective – with your staff and customers – if something happens.
Leave with a checklist of the 7 steps to crisis communications and templates to support you in case of an outbreak. Jeff will also share tips on how to speak with the media during a crisis and how ABLE BC can support you.
Your purchase includes:
- Webinar recording
- Webinar slides
- Crisis communications templates