March 25, 2021




There is a right way and a wrong way to communicate a COVID-19 outbreak. Learn the 7 steps to effective crisis communications.

COVID-19 outbreaks are a fact of life for the hospitality industry. What you do and how you communicate with the public and staff in the immediate aftermath has a significant impact on your business. There is a right way and a wrong way to communicate.

The purpose of this webinar, led by ABLE BC’s Executive Director Jeff Guignard, is to help you know what to do from a communications perspective – with your staff and customers – if something happens.

Leave with a checklist of the 7 steps to crisis communications and templates to support you in case of an outbreak. Jeff will also share tips on how to speak with the media during a crisis and how ABLE BC can support you.

Your purchase includes:

  • Webinar recording
  • Webinar slides
  • Crisis communications templates

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