March 24, 2020
Dear ABLE BC Members and Industry Colleagues,
Despite our previous note about the LDB reducing the number of deliveries liquor stores receive weekly, there will only be intermittent delays to product orders. Stores that receive multiple deliveries per week will not be reduced to one delivery per week.
Please disregard our update sent earlier this afternoon indicating otherwise. A full update from the LDB is provided below.
ABLE BC sincerely apologizes for the confusion. In our efforts to bring clarity to these issues expediently, we did the exact opposite today.
We always strive to offer the most accurate and up-to-date information, particularly in this time of crisis. We are sorry we missed the mark on our update today.
Update from LDB Wholesale: Intermittent delays to product orders
Wholesale Operations is working hard to respond to the challenges presented by the evolving situation with COVID-19. We are focused on protecting our supply chain and supporting our industry partners.
Due to unprecedented demand, the current strain on labour resources, and the constraints on logistics, we are unable to meet our standard delivery service levels. As a result, many of our Wholesale customers will experience delays in order delivery.
The Wholesale Customer Centre will make every effort to communicate these changes to you in a timely manner to minimize the impacts to your business.
Wholesale Operations is committed to remaining open for business to ensure the best outcomes for your operations, and thanks you for your continued patience as we navigate this rapidly changing situation.