LDB Liquor Wholesale Operations Service Update

Dear ABLE BC Members and Industry Colleagues,

We understand some members are still experiencing challenges with their Liquor Distribution Branch (LDB) deliveries.

The LDB recognizes the challenges and disruptions wholesale customers have faced and has apologized for these impacts and for the lengthy recovery period.

The past few months haven't been easy, but we are pleased to share that LDB returned to normal delivery schedules for LDB-stocked product as of today, Monday, November 7.

Some delays can still be expected during this transition period and in response to any impactful weather patterns. The Wholesale Customer Centre (WCC) will call customers if their shipments are delayed.

Positive progress has been made on non-stocked wholesale products (NSWP) with the majority of orders meeting the order-to-ship timeline of 10 business days. LDB continues to work with partners across the supply chain to resume normal service levels.

Click here to read a memo from LDB.

Please direct inquiries to the WCC at wholesalehelp@bcldb.com or 604-775-0681 or 1-888-775-0681.

We will provide further updates as they are available.