LDB Inventory Count: February 9-12, 2023

Dear ABLE BC Members and Industry Colleagues,

The LDB has asked that we share the following update with you.

The BC Liquor Distribution Branch’s (LDB) distribution centres in Delta and Kamloops will conduct a mandatory physical inventory count from Thursday, February 9 through Sunday, February 12, 2023. The distribution centres will not be filling orders during the inventory count.

The Wholesale Customer Centre will email impacted customers of any changes to their shipping schedule.

Thank you for your patience.

Hospitality Customers Serviced by BC Liquor Stores

Hospitality customers serviced by BC Liquor stores may continue to place orders during the inventory count but only product stocked in the store can be fulfilled until the count is completed. Products that are fulfilled directly from the distribution centres and third-party warehouse stocked product (NSWP) may be delayed.

Wholesale Customer Centre

Phone: 604-775-0681, toll free 1-888-775-0681

Email: wholesalehelp@bcldb.com

Hospitality Customers Serviced by WCC Victoria

Customers may place orders during the inventory count but only product stocked in the WCC Victoria can be fulfilled until the count is complete. Products that are fulfilled directly from the distribution centres and third-party warehouse stocked product (NSWP) may be delayed.

The Wholesale Customer Centre in Victoria will be open during regular business hours, Monday to Friday from 8:00 am to 4:30 pm to assist you.

Wholesale Customer Centre Victoria

Phone: 250-356-2906

Email: wccvictoriainfo@bcldb.com

Hospitality Customers Serviced by WCC Vancouver

Customers may place orders during the inventory count but orders will not be processed until the count is completed. 

You will not receive Order Submission Reports from 11:45 a.m. on Wednesday, February 8 until operations resume on Monday, February 13, 2023. 

Returns will not be processed from February 6 – 12, inclusive. 

You may experience a delay in receiving third-party warehouse stocked product (NSWP). 

Please note your location’s order time or delivery day will not be impacted by the annual inventory count. We will also provide you with a final reminder of the inventory count on February 6. The Wholesale Customer Centre will be open during regular business hours, Monday through Friday, from 8:00 a.m. to 4:00 p.m. 

Wholesale Customer Centre

Phone: 604-775-0681, toll free 1-888-775-0681

Email: wholesalehelp@bcldb.com